Help with Cellar
Support
A direct line to the independent developer
Need help or found something that does not work? Email devjakobsen@gmail.com. Include your iOS version and Cellar app version when relevant, but never send passwords or payment details.
Back up or move your cellar
Open Settings and choose Export. Save the exported file somewhere you control. On the new device, open Settings and choose Import. Import replaces everything currently in Cellar on that device, so export the existing cellar first if you need to keep it.
Restore Cellar Pro
Open the Cellar Pro screen and choose Restore purchases. Use the same Apple Account that made the original purchase. You can manage or cancel an active subscription in Apple Account subscription settings.
Billing and refunds
Apple processes all payments. Cellar never receives your card details. For charges, refunds or purchase-history questions, use Apple’s Report a Problem service.
Privacy and diagnostics
Your cellar stays on your device. Optional anonymous analytics and crash reporting can be turned on or off under Settings → Privacy → Share anonymous diagnostics. Read the full Privacy Policy for details.
Contact
Email devjakobsen@gmail.com. You can also use “Write to the developer” inside Cellar Settings.